The steam from my machine only comes out when the hose is straight

If your appliance does not make steam anymore or less, it may be scaled. First, follow the classic procedure for emptying the unit: [photo] If that doesn't solve the problem, you can use white vinegar. Fill the tank with 1/3 white vinegar and 2/3 water, turn on the device (making sure not to put any clothes near the diffuser head), and let the tank empty itself.this procedure with vinegar is identical for the home, pro and nomad ranges.

The problem is still not resolved? Please contact SteamOne or your resceller to replace the base of the device.